When:
May 11, 2016 @ 9:00 am – 3:30 pm
2016-05-11T09:00:00-07:00
2016-05-11T15:30:00-07:00
Where:
Daltile
540 S Front St
Seattle, WA 98108
USA
Cost:
FAN members: $249; Non-members: $299
Independent 
Retailers vs the Big Box Stores
A SESSION YOU AREN’T GOING TO WANT TO MISS!
In the last decade nearly 25% of independent flooring retailers have closed their doors and the Big Box stores have been thriving. During this session, you will understand some of the reasons for this trend. You will learn what really makes a difference in the mind of the consumer such as sales
associate knowledge, staff appearance, how long it took to get them a quote, the store’s impression, professionalism, overall sales pitch, and more.
$249 FOR FAN MEMBERS
$299 FOR NON FAN MEMBERS
 
THIS SESSION WAS DESIGNED FOR EVERYONE,
FROM OWNERS, TO MANAGER TO SALES PEOPLE.